The Special Libraries Association

Categorized | Events Archive, Webinar

The Tools of Influence Webinar

The New York Chapter of the Special Libraries Association
The SLA Solo Librarians Division
proudly present…

The Tools of Influence for Special and Solo Librarians


The SLA NY/Solo Librarians Division Webinar Series continues with veteran library trainer Pat Wagner of Siera: Learn. Teach. Inspire ™ (  The second webinar is now open for registration, please see the event details and registration URL below.

The Tools of Influence for Special and Solo Librarians
Presented by
Pat Wagner 
Tuesday, May 13, 2014 from 5 to 6 pm ET

Program Description

Positive influence makes it easier for people to say yes to you. Regardless of age, wealth, and power, people will want to work with you and do favors for you. Think of it as manners plus: a genuine interest in other people, goodwill and good humor, and a friendly demeanor are the foundation. Can you be the person who other people seek out with trust and respect?


Introduction: How To Define Positive Influence
- The Key Idea: Connecting With People On Their Terms
- The Influence Model: Rapport, Information, Action

– The Virtues Of Positive Influence: Empathy, Precision, Responsibility

– Do Unto Others As They Prefer To Be Done To

– The Importance Of Gratitude And Praise

– Building Personal and Professional Networks



– Improve influence with co-workers and customers.

– Learn and apply specific methods to increase rapport.

– Change ratio of interactions to include more thanks and praise.



Pat Wagner has been a trainer and consultant for libraries since 1978. She is a frequent speaker at national library conferences and SLA, AALL, and MLA chapter meetings around the US and Canada. She is known for her practical and good-humored programs.

Webinar Fees
$5 – Members of Solo Division and SLA NY
$5 – Members of DC, New England, Illinois and Georgia Chapters and Leadership and Management Division
$10 – SLA Members
$20 – Non-members

Register in two easy steps:

1.  Pay the webinar fee using the SLA NY website and PayPal at:
(You do not need a PayPal account)

2.  Register for the webinar using the URL sent to you in your confirmation message.

Can’t make it in person?  All paid registrants will receive the webinar recording within a week.

Questions?  Contact Solo Division Past Chair Tom Nielsen at:


Mark your calendar for two more webinars in the series:

– Tuesday, September 23, 2014 – 5 to 6 pm ET

Fifteen Reasons to Quit Your Special or Solo Library Job (or Ask Someone Else to Leave)

– Tuesday, November 18, 2014 – 5 to 6 pm ET

Solo Project Management:  When You are the Whole Team


Comments are closed.